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Why Readability Scores Are Killing Your Content – CMSWire

This article challenges the notion that readability scores… 

  • 17. Jul
  • 2.3K
  • 0

Creating Style Guides – A List Apart

This article explains how style guides save development… 

  • 17. Jul
  • 3.3K
  • 0

Style Guides for Technical Writers – I Heart Technical Writing

This page from I Heart Technical Writing lists a variety of… 

  • 17. Jul
  • 3.8K
  • 0

Do Organizations Need Technical Documentation Style Guides? – Will Kelly

This post answers the question of whether organizations… 

  • 17. Jul
  • 3.3K
  • 0

Documentation/Style Guide – MediaWiki

The MediaWiki style guide provides guidelines for writing… 

  • 17. Jul
  • 3.2K
  • 0

Red Hat Technical Publications – Red Hat

The style used by Red Hat contains an exhaustive list of… 

  • 17. Jul
  • 2.9K
  • 0

What is plain language? – Plain Language Association International

The article introduces plain language and the general areas… 

  • 17. Jul
  • 2.3K
  • 0

Developing a Department Style Guide – TechWhirl

A style guide is a reference document that includes rules… 

  • 17. Jul
  • 3.1K
  • 0

Technical Communication Metrics: What Should You Track? – I’d Rather Be Writing

Many technical writers have struggled to define meaningful… 

  • 16. Jul
  • 3.4K
  • 0

6 Steps For Measuring Self-Service Success – Zendesk

Although geared towards Zendesk users, this blog post… 

  • 16. Jul
  • 2.5K
  • 0

Web Analytics for Technical Documentation Sites – JustWriteClick

In this article, Anne Gentle describes some of the… 

  • 16. Jul
  • 2.5K
  • 0

Using Web Analytics in Technical Documentation – Cherryleaf

This is a 10-minute extract from a 45-minute interview… 

  • 16. Jul
  • 2.4K
  • 0

Minimalist principle 1: Choose an action-oriented approach – Twente University

In minimalism it is a priority to design training materials… 

  • 14. Jul
  • 1.9K
  • 0

Creating User-Friendly Documentation – UX Matters

This article describes the steps for implementing the… 

  • 14. Jul
  • 2.2K
  • 0

Designing Great Customer Services – UXmatters

This article explains how experience design relates to… 

  • 14. Jul
  • 2.4K
  • 0

Voice User Interfaces – Interaction Design Foundation

Voice user interfaces (VUIs) allow the user to interact… 

  • 14. Jul
  • 2.9K
  • 0

Designing Voice Experiences – Smashing Magazine

A new interface does not mean that we have to disregard… 

  • 14. Jul
  • 2.4K
  • 0

A UXers Guide to Voice UIs – Justinmind

A VUI allows people to interact with computers and devices… 

  • 14. Jul
  • 2.2K
  • 0

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An ultimate list of resources for technical documentation.