Designing Great Customer Services – UXmatters

This article explains how experience design relates to external-facing organizations such as customer support. The author shares insights from various research initiatives to help organizations improve their customer service interactions.

Leave a Reply

Know a useful article that's missing here? Tell us!

About

An ultimate list of resources for technical documentation.

Made by @grbabb

This site is made by just one person (me!). Buy me a coffee to support further development.

Buy Me A Coffee