- User-generated content
- 18. Jul
The Wonderful, Horrible Life of User Generated Content – Cherryleaf
User Generated Content (UGC), that is user documentation written by users, is a growing trend in the world of technical communication. Although there are enormous benefits from UGC, it's often not a replacement for professionally written documentation. This can result in users navigating down blind allies in search of useful information. So is UGC creating tunnel vision in the mind of users?