The Wonderful, Horrible Life of User Generated Content – Cherryleaf

User Generated Content (UGC), that is user documentation written by users, is a growing trend in the world of technical communication. Although there are enormous benefits from UGC, it's often not a replacement for professionally written documentation. This can result in users navigating down blind allies in search of useful information. So is UGC creating tunnel vision in the mind of users?

Leave a Reply

Know a useful article that's missing here? Tell us!

About

An ultimate list of resources for technical documentation.

Made by @grbabb

This site is made by just one person (me!). Buy me a coffee to support further development.

Buy Me A Coffee