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Business Value Metrics for Field Studies – UXmatters
This case study describes usability analysis of drawing and database software for chemists, and illustrates the business value of doing field studies.
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Comparative User-Focused Evaluation of User Guides: A Case Study – Franck Ganier
This paper describes a comparative evaluation of two user…
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Getting Users to a Specific Feature in a Usability Test – Nielson Norman Group
User testing works best if you don’t direct participants…
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Mobile Documentation: Usability Guidelines For User Assistance On Tablets and Smartphones – CIDM
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An ultimate list of resources for technical documentation.
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