Before starting any project it's essential to understand your readers. This collection offers some useful advice and examples on building personas and explains how these are relevant for documentation.
Developer experience is the sum of all interactions and…
When you’re designing HTTP APIs, you need to keep a lot…
When developing an application programming interface, or…
This article walks you through the basics of UX Research,…
While the term user experience has received a lot of…
One of the biggest challenges in performing user research…
Users don’t always know exactly what they want. Sometimes…
Understanding your readers is critical to producing a…
B2B sites and other sites with specialized content that…
The audience of a technical report—or any piece of…
Information development plays a crucial role in the…
Software documentation is not about describing each toolbar…
Personas have been in use since the mid-’90s and since…
This article lists advantages of researching target…
When based on user research, personas support user-centered…
This list of user personas developed by OpenStack is…
Just as with marketing, well-defined user personas are…
This article explains ways to develop personas for end user…
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An ultimate list of resources for technical documentation.