01. Audience analysis Collection

Before starting any project it's essential to understand your readers. This collection offers some useful advice and examples on building personas and explains how these are relevant for documentation.

Sort by:

User Personas For HTTP APIs – mnot’s blog

When you’re designing HTTP APIs, you need to keep a lot… 

  • 12. Jul
  • 2K
  • 6

Audience Analysis: Just Who Are These Guys? – PrismNet

The audience of a technical report—or any piece of… 

  • 12. Jul
  • 6.5K
  • 4

A Closer Look at Personas: What They Are and How They Work – Smashing Magazine

Personas have been in use since the mid-’90s and since… 

  • 12. Jul
  • 2.2K
  • 4

Why API Developer Experience Matters More Than Ever – Nordic APIs

When developing an application programming interface, or… 

  • 12. Jul
  • 2K
  • 3

Creating a Successful Information Experience for Users – TechWhirl

Information development plays a crucial role in the… 

  • 12. Jul
  • 1.9K
  • 3

Determining Your Audience – AST

This article lists advantages of researching target… 

  • 12. Jul
  • 2.3K
  • 3

OpenStack Personas – OpenStack.org

This list of user personas developed by OpenStack is… 

  • 12. Jul
  • 2.4K
  • 3

Building Effective API Programs: Developer Experience (DX) – 3scale

Developer experience is the sum of all interactions and… 

  • 12. Jul
  • 1.9K
  • 2

Excuses, Excuses! Why Companies Don’t Conduct User Research – UXmatters

While the term user experience has received a lot of… 

  • 12. Jul
  • 2.4K
  • 2

Planning User Research Throughout the Development Cycle – UXmatters

One of the biggest challenges in performing user research… 

  • 12. Jul
  • 1.8K
  • 2

Understanding Readers – American Institutes for Research, Document Design Center

Understanding your readers is critical to producing a… 

  • 12. Jul
  • 1.9K
  • 2

Use Specialized Language for Specialized Audiences – Nielson Norman Group

B2B sites and other sites with specialized content that… 

  • 12. Jul
  • 2.4K
  • 2

Are You Talking to Me? Personas in Technical Documentation – 3di

Just as with marketing, well-defined user personas are… 

  • 12. Jul
  • 2.2K
  • 2

How To Conduct User Experience Research Like A Professional – CareerFoundry

This article walks you through the basics of UX Research,… 

  • 12. Jul
  • 2.5K
  • 1

The Importance of Knowing User Intent – UXmatters

Users don’t always know exactly what they want. Sometimes… 

  • 12. Jul
  • 1.8K
  • 1

Five Tips for Creating Documentation that Focuses on the User – tcworld

Software documentation is not about describing each toolbar… 

  • 12. Jul
  • 1.8K
  • 1

Personas Make Users Memorable for Product Team Members – Nielson Norman Group

When based on user research, personas support user-centered… 

  • 12. Jul
  • 2.1K
  • 1

Using Personas During Design and Documentation – UXmatters

This article explains ways to develop personas for end user… 

  • 12. Jul
  • 1.7K
  • 1

Know a useful article that's missing here? Tell us!

About

An ultimate list of resources for technical documentation.